By visiting our website or placing an order, the following applicable terms & conditions are accepted by the end user.
The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to Hotcar (www.hotcarshop.in) and the terms "Visitor” ”User” refer to the users.
Use of Content
All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
One may not sell or modify the content of this website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.
Brand Name Disclaimer
All the terms, logos, trademarks, taglines or any combinations thereof are respective properties of the manufacturers or owners. For example, if a product says "Armrest for Suzuki Swift", we mean that the product is suitable for "Suzuki Swift" while the words "Suzuki" and "Swift" are sole trademarks of their own entities registered in India or overseas.
Third Party Disclaimer
Hotcar is a multivendor platform and none of the product listed on our website are our own. We are accociated with multiple car accessories suppliers who deal in different products and categories. We assist these suppliers, display their products and bring leads/orders so that they can supply the products across the country. As an ecommerce service provider, we ensure buyer protection and safe & on-time delivery of the products along with return policy. All the products listed on our website are supplied by different vendors. Any claims of illegal listing including the infringement of products, logos, trademarks, taglines, shapes, patterns, collectives, certifications or any other data if sold without the knowledge of sole owners, shall be brought to our notice. We request the respective entities or owners to send us an official email regarding the product along with the trademark certificate. For example, in case any of our suppliers are selling a product named ABCXYZ, but the brand owner wants to remove the product from our website, we request the owner or concerned person of the brand ABCXYZ to send us an email along with the proof of ownership (like TM certificate or any other valid document). The email shall be from the official email ID of the brand. Also the owners reserve the rights to fix the descriptions, pricing and discounts of their product(s). In case any supplier has listed a product at a huge discount which is affecting the brand value, the owner can approach us to remove the product or change the price. We accept only official emails from brand owners along with the supporting documents to add, remove or alter any product, pictures or descriptions. We do not accept requests through calls, messages or emails from competitors, rivals or other vendors to make changes in any listings.
• To personalize your experience and to deliver the type of products of your interests.
• To enhance our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
We use the data like name, delivery address, phone numbers & pin codes entered by the buyers for shipping purposes. The data is only shared with the logistics providers to deliver the product. We do not misuse or sell any customer data to third partys.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. Meanwhile some information like name, shipping address and contact details needs to be shared to the supplier of your product(s) and shipping company for the safe delivery of the product(s). However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We use only reputed payment gateway providers like razorpay, paytm, etc. to collect payment details including cards, UPI and internet banking. We shall not store any payment related details of the buyers.
Acceptable Website Use
(A) Security Rules Visitors are prohibited from violating or attempting to violate the security of the website, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules Visitors may not use the website in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.hotcarshop.in or their breach of the terms .
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages. User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct and/or indirect and/or incidental and/or special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.
Disclaimer of Consequential Damages
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.